Privacy Policy
Last updated: January 2025
1. General Information
AKIDEL is an all-in-one B2B commercial and marketing tool that helps businesses automate their prospecting and generate qualified leads. This privacy policy explains how we collect, use and protect your personal data.
Data Controller:
AKIDEL
Email: contact@akidel.io
2. Data Collected
We collect the following types of data:
• Identification data: name, surname, email, phone
• Professional data: company, position, sector of activity
• Navigation data: IP address, cookies, pages visited
• Platform usage data: campaigns created, contacts enriched
• B2B prospecting data as part of our services
3. Processing Purposes
Your data is used to:
• Provide our B2B prospecting and marketing services
• Enrich your contact database (2000 contacts/month included)
• Automate your marketing and sales campaigns
• Manage your account and billing
• Improve our services and features
• Comply with our legal obligations
4. Legal Basis
Processing of your data is based on:
• Contract execution for service provision
• Legitimate interest for service improvement
• Your consent for specific purposes
• Compliance with legal obligations
5. Data Sharing
Your data may be shared with:
• Our technical service providers (hosting, payment)
• Our partners for B2B data enrichment
• Competent authorities in case of legal obligation
• We never sell your personal data to third parties
6. Your Rights
Under GDPR, you have the following rights:
• Right of access to your data
• Right of rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent
To exercise these rights: contact@akidel.io
7. Data Security
We implement appropriate technical and organizational measures:
• Encryption of sensitive data
• Restricted access to personal data
• Regular monitoring and auditing
• Training our teams in data protection
• Secure data backup
8. Data Retention
We retain your data:
• Account data: during your subscription + 3 years
• Prospecting data: according to your business needs
• Billing data: 10 years (legal obligation)
• Navigation data: 13 months maximum
9. Contact
For any questions regarding this policy:
Email: contact@akidel.io
Data Protection Officer: riad@akidel.io
You can also contact the CNIL in case of complaint.
